As VISTA Jennifer Annen nears the end of her service with Woman to Woman Pregnancy Resource Center, she is working to make sure that all of her hard work is sustainable and guarantees success in the future. In the month of March, Jennifer focused on one of the most important ways to interact with the community and recruit new volunteers- service groups. After Jennifer facilitated a group of 20 volunteers from a local church who came in to paint the entire Twice as Nice Resale store, she realized how important it is to maintain a strong process in preparing for and hosting groups. In just March alone, groups collectively served over 100 hours, which left Twice as Nice looking refreshed and also inspired the staff to rearrange the store’s departments. Not only does having a more attractive store lead to greater customer retention and sales, but it also helps staff to see the value in our community partners and encourages them to make one-time volunteers into individuals who would likely serve again, maybe even weekly. Jennifer feels confident that after her term ends, the Twice as Nice staff will feel confident in facilitating groups using her planning guide, which includes a step-by-step process and easy to follow flowchart. Overall, VISTA Jennifer is thrilled to see the impact of her training guides, but she also is excited to see how they can help grow the entire Woman to Woman volunteer base!
“Focusing on our foundation and building on it” is the theme that VISTA Jennifer Annen is using to create a new training for the volunteers at Woman to Woman’s Twice as Nice Resale in Denton, Texas. January was the second phase in the construction of the quarterly training, known as “BUILD,” for the resale store’s staff and 120+ active volunteers. After conducting over 20 hours of interviews with current volunteers, Jennifer and her volunteer management team took the feedback into consideration when planning how to most efficiently use the volunteers’ valuable time during trainings. Jennifer and her team began by replacing one of their old methods of training every first Thursday of the month and implemented BUILD, which would gather more volunteers at a time most convenient to them and jam-packed with the most pertinent information. By working closely with various presenters to compose their portion of the training, Jennifer made sure that the activities and lessons would be worthwhile, interactive, and even fun! To string together all sections of the training, Jennifer designed a PowerPoint presentation that remained on the screen to help the audience follow and to highlight the largest takeaways. She and the volunteer management team created a booklet for all of the audience members to fill in the blanks, take notes, and walk away with important upcoming dates and events. Ultimately, forty-five volunteers and staff participated in the training event and two of the founding board members even made an appearance. One of the highlights of the evening involved a long-term volunteer of thirteen years who spoke about why she has stayed with Woman to Woman for so long and how much of an impact you can within your volunteer service. Jennifer’s team received excellent feedback from all attendees and she cannot wait to see all of the hard work of the BUILD event transpire into more cohesiveness and ownership within the ministry. The value of these amazing volunteers’ service has helped to provide over 1,700 hours at the resale store in just the last month of 2017 alone. These hours enable Twice as Nice to serve Woman to Woman in providing many free services to the community. Jennifer hopes that these quarterly trainings will encourage volunteers to continue spreading the word to friends and the community how just serving a few hours a week can provide so much for the Denton County area!
Jennifer Annen, Volunteer Training VISTA serving at Woman to Woman Pregnancy Resource (W2W) in Denton, Texas, has launched the first stage of revamping the training program for the volunteers at W2W’s Twice as Nice Resale. Knowing that the monthly trainings were well-intentioned and full of useful information, but could not reach an optimal amount of volunteers, Jennifer set out to devise a plan to magnify their impact. Jennifer sat down with Twice as Nice’s weekly, permanent volunteers to gain feedback on their satisfaction with their current duties and if they feel appreciated for their hard work within the ministry. They discussed at length what method of training they thought could be most useful and what times match best with their schedules. After over 20 hours of conversation, Jennifer took this crucial information and teamed up with staff to begin planning a quarterly training which could reach more people and pack a more powerful punch with relaying vital information to their volunteers. Jennifer hopes that the trainings’ cohesiveness will encourage Twice as Nice’s volunteers to feel empowered, appreciated, and the desire to take greater ownership. The value of their contributions amounted to 1,724 hours served in just the last month but provided 80 class presentations through W2W’s Living Choices education program and allowed the Pregnancy Resource Center to hold 76 client visits. Without the volunteers’ efforts, it would be impossible to reach so many individuals within the Denton county community!
The New Volunteer Training VISTA will increase the agency’s capacity by improving current volunteer trainings and procedures thus increasing retention of volunteers. The New Volunteer Training VISTA will develop a curriculum to thoroughly orient and train new volunteers and will refine volunteer education and training in order to move volunteers from program participation to ownership. The VISTA member will expand and enhance the volunteer program through the evaluation and revising of existing policies and procedures. The VISTA will create a new volunteer training program that is consistent with new policies and procedures as well as follow-up trainings and evaluations to allow volunteers to provide feedback and retrain in areas where they need help. The VISTA member will develop a volunteer management system to track volunteer activities and hours of service. The system created will need to have measures in place that will maintain confidentiality and security of volunteer records.
Woman to Woman (W2W) Pregnancy Resource Center’s VISTA, Jennifer Annen, took volunteer training to the next level this September! As W2W welcomed in a new volunteer coordinator, Jennifer worked closely with her to demonstrate their procedures for recruiting, contacting, and orienting new volunteers. Joining forces with her fellow VISTA and new volunteer coordinator, Jennifer helped to identify weak spots in the current recruitment and training processes as well as brainstormed improvements. This collaboration provided staff with a checklist of items to be completed by the volunteer coordinator and store staff when engaging new volunteers. Having these vital steps clearly defined will help W2W recruit volunteers more efficiently and reduce the unfortunate opportunity for procedures and people to slip through the cracks. Jennifer will now analyze the next half of the process: how the agency orients and trains their volunteers in their respective departments. Ensuring new volunteers start off on a good footing encourages smooth sailing during the training process. W2W is largely volunteer-driven and would not be able to provide free services to the community without them. For example, in the month of July, Twice as Nice Resale’s volunteers served 1,755 hours. Their hard work processing tons of donations, cleaning and organizing store shelves, running the cash registers, and many other important duties contributed to the agency being able to provide 40 sonograms to pregnant women at no cost to them. For disadvantaged women and families facing an unintended pregnancy, one sonogram could cost an average of $270, according to New Choice Health. This means women in the area saved about $10,800 in July for sonograms alone!
July was certainly a month of growth for Twice as Nice Resale, an entity of Woman to Woman Pregnancy Resource Center (W2W) in Denton, Texas and VISTA Jennifer helped to lay the groundwork for expanding their volunteer program! Alongside her project’s fellow VISTA, Hannah McNeill, Jennifer worked to open up a new opportunity for Twice as Nice Resale’s volunteers to take more ownership and lead volunteer groups. Over the last couple of years, W2W has received an increased amount of interest from many organizations and church groups looking to serve at their resale store. With the number of volunteer groups growing, the need for assistance in coordinating, planning, and running the groups has also grown. Keeping in mind that the VISTA project will not be at W2W forever, Jennifer co-constructed a group lead “to do” checklist to help train five volunteers Hannah recruited for the leadership roles. To ensure that the volunteers received a comprehensive learning experience, Jennifer created mock “groups” and provided the necessary information for the volunteers to then work with each other to plan and coordinate for the group, just as they would eventually have to do when they are planning on their own. The next step in their training process includes them shadowing at least 3 volunteer groups where they watch and help the VISTAs run them and then ultimately leading their own groups. Jennifer hopes that this training will not only help the current volunteer leaders to train new leaders after the VISTA project, but also that the organization’s capacity to host more volunteer groups will surge. Jennifer predicts that being able to better spread the word about the organization will only benefit them in donations and sales, thus allowing W2W to provide their services to the community for free!
The month of July at Woman to Woman Pregnancy Resource Center in Denton, TX was volunteer focused for Hannah McNeill serving as the Volunteer Recruitment and Resource Development VISTA. She managed 45 volunteers with a total of 222 service hours. These volunteers consisted of two groups that served at Twice As Nice Resale and a training that she and VISTA Jen led for 5 volunteers to prepare them to become group leads. As Hannah finishes out her VISTA term, she has begun implementing a new volunteer opportunity that allows volunteers to lead groups. This opportunity will not only help to build confidence in the volunteer group leaders but also provide the Twice As Nice Resale staff with volunteer group resources so that they may easily focus on other tasks. Throughout Hannah’s VISTA term, she has coordinated with fellow VISTA Jen and designed comprehensive documents for leading volunteer groups; including a group summary sheet (group point of contact info, assigned projects, group size/demographic), a volunteer group task list (separated into appropriate tasks for seniors, College/adults, high school/middle school, and elementary school), and a volunteer group lead checklist. These volunteer group documents will allow Woman to Woman to experience more growth through effective and efficient communication with volunteer groups and aid in the retention of the great people who serve with the agency.
Jennifer Annen, the Volunteer Training VISTA serving with Woman to Woman Pregnancy Resource Center in Denton, TX, has already gotten a kick-start in building capacity within the organization’s Twice as Nice Resale store. Woman to Woman and Twice as Nice Resale (TANR) have grown tremendously over the last couple of years and are continually striving to improve, but with great growth can also come growing pains. To help ease some of those growing pains, Jennifer has been tasked with strengthening the organization’s volunteer training program as well as increasing the retention of their current volunteers. She has begun creating departmental training guides which includes all the necessary knowledge for each individual area of the store and warehouse as well as a checklist for the trainer and trainee to complete. This ensures that our volunteers are receiving the attention they deserve during their training and TANR staff can feel confident knowing we covered all the essentials for our volunteers to be successful in their department. By implementing these station guides early on in her VISTA term, Jennifer hopes that they will be easy to follow and use beyond her next 11 months of service. To complement the new individual training process, TANR will hold a monthly two-hour training and review session for all staff and volunteers. To facilitate a meaningful learning opportunity and use of our volunteers’ time, Jennifer drafted a template to be used when planning each monthly session. She hopes that through using this template, staff will also be able to easily keep track of the progress and usefulness of these trainings over time as well as fill in any information gaps as needed. Jennifer looks forward to practicing these new training strategies to not only improve the experience for our staff and volunteers, but to continue aiding Woman to Woman as they serve their community!
VISTA Hannah McNeill has been utilizing social media to potentially recruit volunteers and provide further resources for Woman to Woman Pregnancy Resource Center in Denton, TX. Throughout the past 9 months of her VISTA term, she has been posting daily to all Woman to Woman and Twice as Nice Resale social media platforms. The amount of people reached through the organization’s social media has skyrocketed substantially. This is easily seen from the Twice as Nice Facebook reach for August and September 2015 combined was 1,717 people. In March of 2017 alone, their Facebook page reached 12,167 people! As Hannah seeks to maximize the organization’s social media following, she also desires to provide Woman to Woman with viable ways to keep track of the social media success. One of the ways Hannah is doing this is by logging the social media statistics each month. With hopes to continue the growth in reach, Hannah organized a social media loop giveaway, collaborating with 5 local businesses. She facilitated each business donating their giveaway items as well as wrote a document with thorough wording and scheduling for the giveaway. This document was then given to each business with instructions to tag the other businesses in the post. Hannah’s hope in this giveaway is for strong relationships to be built with Woman to Woman and local businesses and for growth to be seen in followers for each business. These social media efforts are vital for Woman to Woman and Twice as Nice Resale to recruit volunteers and gain new resources. Her efforts paid off by recruiting 10 new volunteers to serve at the Twice as Nice Resale!
Resource Development VISTA Daisy Martinez has worked hard alongside Events & Marketing Coordinator, Morgan Collins to help grow their upcoming fundraising event, “Ladies Purse Auction & Brunch”. This fundraising event is one of the three largest fundraisers that Woman to Woman Pregnancy Resource Center hosts each year. Daisy hopes to exceed their fundraising goal through engaging the local community, and spreading awareness of their mission. Each day, Daisy reaches out to businesses, and women in the Denton Community asking them to participate in the Purse Auction by “adopting” a purse of their choosing from a selection of donated purses located in the W2W office. After adopting the purse, the woman or business takes the purse to fill it with goodies of their choice. The purses are then returned to be auctioned off to the highest bidder at the Purse Auction & Brunch event on June 24th at Robson Ranch. All funds raised go directly towards providing services to the clients of the nonprofit.