July was certainly a month of growth for Twice as Nice Resale, an entity of Woman to Woman Pregnancy Resource Center (W2W) in Denton, Texas and VISTA Jennifer helped to lay the groundwork for expanding their volunteer program! Alongside her project’s fellow VISTA, Hannah McNeill, Jennifer worked to open up a new opportunity for Twice as Nice Resale’s volunteers to take more ownership and lead volunteer groups. Over the last couple of years, W2W has received an increased amount of interest from many organizations and church groups looking to serve at their resale store. With the number of volunteer groups growing, the need for assistance in coordinating, planning, and running the groups has also grown. Keeping in mind that the VISTA project will not be at W2W forever, Jennifer co-constructed a group lead “to do” checklist to help train five volunteers Hannah recruited for the leadership roles. To ensure that the volunteers received a comprehensive learning experience, Jennifer created mock “groups” and provided the necessary information for the volunteers to then work with each other to plan and coordinate for the group, just as they would eventually have to do when they are planning on their own. The next step in their training process includes them shadowing at least 3 volunteer groups where they watch and help the VISTAs run them and then ultimately leading their own groups. Jennifer hopes that this training will not only help the current volunteer leaders to train new leaders after the VISTA project, but also that the organization’s capacity to host more volunteer groups will surge. Jennifer predicts that being able to better spread the word about the organization will only benefit them in donations and sales, thus allowing W2W to provide their services to the community for free!
The month of July at Woman to Woman Pregnancy Resource Center in Denton, TX was volunteer focused for Hannah McNeill serving as the Volunteer Recruitment and Resource Development VISTA. She managed 45 volunteers with a total of 222 service hours. These volunteers consisted of two groups that served at Twice As Nice Resale and a training that she and VISTA Jen led for 5 volunteers to prepare them to become group leads. As Hannah finishes out her VISTA term, she has begun implementing a new volunteer opportunity that allows volunteers to lead groups. This opportunity will not only help to build confidence in the volunteer group leaders but also provide the Twice As Nice Resale staff with volunteer group resources so that they may easily focus on other tasks. Throughout Hannah’s VISTA term, she has coordinated with fellow VISTA Jen and designed comprehensive documents for leading volunteer groups; including a group summary sheet (group point of contact info, assigned projects, group size/demographic), a volunteer group task list (separated into appropriate tasks for seniors, College/adults, high school/middle school, and elementary school), and a volunteer group lead checklist. These volunteer group documents will allow Woman to Woman to experience more growth through effective and efficient communication with volunteer groups and aid in the retention of the great people who serve with the agency.
Jennifer Annen, the Volunteer Training VISTA serving with Woman to Woman Pregnancy Resource Center in Denton, TX, has already gotten a kick-start in building capacity within the organization’s Twice as Nice Resale store. Woman to Woman and Twice as Nice Resale (TANR) have grown tremendously over the last couple of years and are continually striving to improve, but with great growth can also come growing pains. To help ease some of those growing pains, Jennifer has been tasked with strengthening the organization’s volunteer training program as well as increasing the retention of their current volunteers. She has begun creating departmental training guides which includes all the necessary knowledge for each individual area of the store and warehouse as well as a checklist for the trainer and trainee to complete. This ensures that our volunteers are receiving the attention they deserve during their training and TANR staff can feel confident knowing we covered all the essentials for our volunteers to be successful in their department. By implementing these station guides early on in her VISTA term, Jennifer hopes that they will be easy to follow and use beyond her next 11 months of service. To complement the new individual training process, TANR will hold a monthly two-hour training and review session for all staff and volunteers. To facilitate a meaningful learning opportunity and use of our volunteers’ time, Jennifer drafted a template to be used when planning each monthly session. She hopes that through using this template, staff will also be able to easily keep track of the progress and usefulness of these trainings over time as well as fill in any information gaps as needed. Jennifer looks forward to practicing these new training strategies to not only improve the experience for our staff and volunteers, but to continue aiding Woman to Woman as they serve their community!
VISTA Hannah McNeill has been utilizing social media to potentially recruit volunteers and provide further resources for Woman to Woman Pregnancy Resource Center in Denton, TX. Throughout the past 9 months of her VISTA term, she has been posting daily to all Woman to Woman and Twice as Nice Resale social media platforms. The amount of people reached through the organization’s social media has skyrocketed substantially. This is easily seen from the Twice as Nice Facebook reach for August and September 2015 combined was 1,717 people. In March of 2017 alone, their Facebook page reached 12,167 people! As Hannah seeks to maximize the organization’s social media following, she also desires to provide Woman to Woman with viable ways to keep track of the social media success. One of the ways Hannah is doing this is by logging the social media statistics each month. With hopes to continue the growth in reach, Hannah organized a social media loop giveaway, collaborating with 5 local businesses. She facilitated each business donating their giveaway items as well as wrote a document with thorough wording and scheduling for the giveaway. This document was then given to each business with instructions to tag the other businesses in the post. Hannah’s hope in this giveaway is for strong relationships to be built with Woman to Woman and local businesses and for growth to be seen in followers for each business. These social media efforts are vital for Woman to Woman and Twice as Nice Resale to recruit volunteers and gain new resources. Her efforts paid off by recruiting 10 new volunteers to serve at the Twice as Nice Resale!
Resource Development VISTA Daisy Martinez has worked hard alongside Events & Marketing Coordinator, Morgan Collins to help grow their upcoming fundraising event, “Ladies Purse Auction & Brunch”. This fundraising event is one of the three largest fundraisers that Woman to Woman Pregnancy Resource Center hosts each year. Daisy hopes to exceed their fundraising goal through engaging the local community, and spreading awareness of their mission. Each day, Daisy reaches out to businesses, and women in the Denton Community asking them to participate in the Purse Auction by “adopting” a purse of their choosing from a selection of donated purses located in the W2W office. After adopting the purse, the woman or business takes the purse to fill it with goodies of their choice. The purses are then returned to be auctioned off to the highest bidder at the Purse Auction & Brunch event on June 24th at Robson Ranch. All funds raised go directly towards providing services to the clients of the nonprofit.
This month was one of thankfulness and festivity as volunteers were appreciated at Woman to Woman Pregnancy Resource Center in Denton, TX. Volunteer Recruitment and Development VISTA Hannah played an integral role in developing the ways that Woman to Woman encourages and honors their volunteers. Hannah used social media to shed light on how thankful Woman to Woman is for their faithful volunteers. She did this by making one Volunteer Spotlight post each day. Hannah interviewed the volunteers and posted a little about them. Her goal in this was not only to honor each highlighted volunteer but also help people outside of the organization to better understand the joy, community, and integrity within Woman to Woman and encourage them to choose to volunteer with the non-profit. The organization hosted theme days with a candy or food item each day to give away to the volunteers to show appreciation. Hannah assisted Woman to Woman’s Volunteer Coordinator in assembling the needed decorations for the week. They set up a “Compliment Corner” to provide everyone with the opportunity to encourage others and create a more life-affirming atmosphere. Hannah anticipates that the volunteer environment at Woman to Woman will grow more and more like family and that this will draw in potential volunteers for the organization.
AmeriCorps VISTA Sarah Crain has made a tangible impact on Woman to Woman as their Logistic Specialist. While with Woman to Woman, Sarah has authored 5 different manuals that help improve efficiency and continuity within Twice as Nice Resale. These manuals range from how to react during a fire to how to efficiently sort donated items at the warehouse door. Sarah wanted to ensure Twice as Nice was operating at its fullest potential to increase sales for the store that would in turn increase financial support Woman to Woman. Throughout her service year, Sarah has ensured that Staff and Volunteer voice’s were heard in every policy she created. Often times Sarah would shadow volunteers to discover best practices for each department in order to efficiently write policy. Staff are now equipped to author and edit policy themselves to always ensure their organization grows. Sarah has been able to make an impact in the Denton community by building logistical capacity for Woman to Woman!
This February, VISTA Hannah McNeill serving with Woman to Woman PRC, co-facilitated a Best of Denton campaign for Twice as Nice Resale. Best of Denton is Denton’s annual community acknowledgement of their town’s outstanding restaurants, coffee shops, stores, etc. Hannah assisted in composing graphics to use for advertising on social media and providing Twice as Nice with quality content to market their resale store for the event. Hannah’s hope is that through promoting Twice as Nice Resale in Best of Denton, the store will experience an improved presence in the community. Higher revenue, increased customers, and new volunteers will contribute to the Woman to Woman clinic in supporting women, children, and families in the Denton community. Throughout the month, businesses have been in a frenzy in the pursuit of the #1 spot. Now, the dust has settled. The ballots have been cast. Stay tuned to hear what’s next for Twice as Nice Resale.
During the month of February, Adam Jones, a Volunteer Training VISTA at Woman to Woman Pregnancy Resource Center, was recruited to amass a wealth of information on the topic of volunteer management. The information gathered was used in a lecture hosted by Funding Information Network. With the track record of over 183 volunteers trained and managed and 424 hours of service contributed to Woman to Woman over a span of 10 months, it would be safe to say that he has a few things to share about volunteer management. This lecture not only helps Woman to Woman to establish a presence in the community, but it also offers opportunities to network with other non-profits in the area. Adam also created two volunteer leadership positions to be used with the hopes that volunteers will play a more prominent role in the management of the sales floor and warehouse. These positions allow staff to resume the administrative aspect of the organization, which will allow staff to seek out other creative means to make a presence in the community.
Many new volunteers are quite nervous on their first day and wonder a lot about their new organization they are volunteering for. Topics like “what is the dress code?”, “where do I park?”, “what time is my shift?”, and “who do I contact if I cannot make it?” are examples of questions that bounce around in a new volunteer’s mind. VISTA Sarah Crain sought to find a solution that would help give information to these new volunteers in a concise and effective manner. From previous volunteer experience, Sarah was able to author a New Volunteer Information Packet that included answers to all of the above questions. She also added in a letter from the Director of Woman to Woman to engage volunteers and ensure they knew their time was extremely valuable. This welcome packet will be given to every new volunteer that starts with Woman to Woman by the Volunteer Coordinator. Come to a volunteer information meeting for Woman to Woman and you can see Sarah’s work!