AmeriCorps VISTA Member Victoria Jackson serves with the Metro Dallas Homeless Alliance (MDHA). MDHA leads the development of an effective homeless response system to make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Victoria has finished her work on the Youth Services Directory (YSD) and has sent it to every public middle and high school in Dallas and Collin Counties. The YSD is also on the MDHA website, which is more directly accessible to homeless youth and more cost-effective than the print version. She is working on the web page version of the YSD, which will change with every update on service providers, youth needs, and Continuum of Care (CoC) members. Victoria has converted the Housing Resource Guide (HRG) to an editing software and updated with relevant information. The HRG will be given to every recently-housed person in the CoC, and contains tools to help them become successful in their housing situation and personal goals. In addition, Victoria has begun to map the system of care in faith-based communities by reaching out to churches, mosques, and synagogues to join our Faith-Based Collaboration Committee. By figuring out how these organizations interact with each other and with non-faith-based organizations, the CoC will be able to better serve our homeless friends and neighbors.
AmeriCorps VISTA Member Victoria Jackson serves with the Metro Dallas Homeless Alliance (MDHA). MDHA leads the development of an effective homeless response system to make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Victoria continues her work on the Youth Services Directory (YSD). She has met with over 15 different organizations that serve homeless youth, runaway youth, and youth aging out of the foster care system. According to the State of the Homeless based on the 2017 Point in Time count there are 569 homeless youth in Dallas and Collin Counties. Through these dedicated and hard-working agencies, youth are able to work on life skills, job readiness, and savings accounts so that when they exit the program, each youth is ready to hold their own lease, work, and go to school. Throughout the YSD is a series of symbols that allow each young person or case manager to search specifically for programs that provide emergency housing, childcare, or house transgender individuals based on their gender identity. The goal for this feature is to direct clients to the agencies that are most suited for their needs, thereby preventing an excessive amount of referrals and allowing the client to take ownership of his or her own housing plan.
The purpose of the Continuum of Care in Dallas and Collin Counties is to provide a smooth transition between services for people experiencing homelessness. Each agency and program should be able to contact each other to find services with as little inconvenience to the client as possible. What might be a small inconvenience to some, such as having to travel across town or finding a photo ID, might be a major roadblock to someone experiencing homelessness and could prevent someone from accessing the services they need. This is especially true for homeless youth, runaway youth, or youth aging out of the foster care system. Metro Dallas Homeless Alliance’s VISTA, Victoria Jackson, is drafting a Youth Services Directory that condenses all agencies serving homeless youth into one book. This book will be available in every public school, counselor’s office, community center, and case manager’s office in the local Continuum of Care. By having all relevant youth services in one place, a young person looking for housing might be able to eliminate their own roadblocks and make their homelessness brief, rare, and nonrecurring.