AmeriCorps VISTA Member Victoria Jackson serves with the Metro Dallas Homeless Alliance (MDHA). MDHA leads the development of an effective homeless response system to make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Victoria continues her work on the Youth Services Directory (YSD). She has met with over 15 different organizations that serve homeless youth, runaway youth, and youth aging out of the foster care system. According to the State of the Homeless based on the 2017 Point in Time count there are 569 homeless youth in Dallas and Collin Counties. Through these dedicated and hard-working agencies, youth are able to work on life skills, job readiness, and savings accounts so that when they exit the program, each youth is ready to hold their own lease, work, and go to school. Throughout the YSD is a series of symbols that allow each young person or case manager to search specifically for programs that provide emergency housing, childcare, or house transgender individuals based on their gender identity. The goal for this feature is to direct clients to the agencies that are most suited for their needs, thereby preventing an excessive amount of referrals and allowing the client to take ownership of his or her own housing plan.
The purpose of the Continuum of Care in Dallas and Collin Counties is to provide a smooth transition between services for people experiencing homelessness. Each agency and program should be able to contact each other to find services with as little inconvenience to the client as possible. What might be a small inconvenience to some, such as having to travel across town or finding a photo ID, might be a major roadblock to someone experiencing homelessness and could prevent someone from accessing the services they need. This is especially true for homeless youth, runaway youth, or youth aging out of the foster care system. Metro Dallas Homeless Alliance’s VISTA, Victoria Jackson, is drafting a Youth Services Directory that condenses all agencies serving homeless youth into one book. This book will be available in every public school, counselor’s office, community center, and case manager’s office in the local Continuum of Care. By having all relevant youth services in one place, a young person looking for housing might be able to eliminate their own roadblocks and make their homelessness brief, rare, and nonrecurring.
As a VISTA at Metro Dallas Homeless Alliance you will help end poverty by increasing the effectiveness of the homeless response system in Dallas and Collin County area. Major duties will include development of a youth resource guide utilizing social media/smartphone apps, development of a triage tool to assist with navigation of common legal issues, development of a “My Housing Plan” website to facilitate quick and appropriate housing connection and retention, and development of a resource tool to aid in understanding of processes surrounding obtainment of critical documents such as IDs, Birth Certificates, etc. VISTAs serve their communities through indirect service. The programs developed by the Homeless Resource Development VISTA will endure for years, however the VISTA member will have limited interaction with MDHA clients and will be based in an office setting. Applicants should possess strong oral and written communication skills and experience with data compilation and research.