“Focusing on our foundation and building on it” is the theme that VISTA Jennifer Annen is using to create a new training for the volunteers at Woman to Woman’s Twice as Nice Resale in Denton, Texas. January was the second phase in the construction of the quarterly training, known as “BUILD,” for the resale store’s staff and 120+ active volunteers. After conducting over 20 hours of interviews with current volunteers, Jennifer and her volunteer management team took the feedback into consideration when planning how to most efficiently use the volunteers’ valuable time during trainings. Jennifer and her team began by replacing one of their old methods of training every first Thursday of the month and implemented BUILD, which would gather more volunteers at a time most convenient to them and jam-packed with the most pertinent information. By working closely with various presenters to compose their portion of the training, Jennifer made sure that the activities and lessons would be worthwhile, interactive, and even fun! To string together all sections of the training, Jennifer designed a PowerPoint presentation that remained on the screen to help the audience follow and to highlight the largest takeaways. She and the volunteer management team created a booklet for all of the audience members to fill in the blanks, take notes, and walk away with important upcoming dates and events. Ultimately, forty-five volunteers and staff participated in the training event and two of the founding board members even made an appearance. One of the highlights of the evening involved a long-term volunteer of thirteen years who spoke about why she has stayed with Woman to Woman for so long and how much of an impact you can within your volunteer service. Jennifer’s team received excellent feedback from all attendees and she cannot wait to see all of the hard work of the BUILD event transpire into more cohesiveness and ownership within the ministry. The value of these amazing volunteers’ service has helped to provide over 1,700 hours at the resale store in just the last month of 2017 alone. These hours enable Twice as Nice to serve Woman to Woman in providing many free services to the community. Jennifer hopes that these quarterly trainings will encourage volunteers to continue spreading the word to friends and the community how just serving a few hours a week can provide so much for the Denton County area!